PRIVACY POLICY

Our website address is: https://firesafety-pro.com

This website https:// www.fire-safety.fr is the property of FIRE SAFETY SAS, 1 rue Ramon Castell Rossello, 66330 CABESTANY.

Definitions

Customer: Any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the site covered by these general terms and conditions.
Publisher: FIRE SAFETY, owner of the www.fire-safety.fr website.
Content: All the elements making up the information on the site, in particular text – images – videos.
Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data that may be held by the Publisher for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user who uses the above-mentioned site and who, as a result, generates data that may be used by the Publisher, subject to prior agreement or logical consent.
Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. 1. Terms and conditions of use of the site and the services offered

www.fire-safety.fr constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the site.
Use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time; Users are therefore advised to consult them regularly.
The site is in principle accessible to Users at all times. However, the Editor may decide to interrupt the site for technical maintenance purposes, in which case the Editor will endeavor to inform Users in advance of the dates and times of the intervention. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the User, who is invited to refer to them as often as possible in order to take cognizance of them.

1. 1. Description of services provided

The purpose of the site is to provide information concerning all of the company’s activities. The Editor endeavors to provide information that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failure to update information, whether due to its own fault or to that of third-party partners who provide it.
All information on the site is given for information purposes only and is subject to change. Furthermore, the information is not exhaustive. It is subject to modifications having been made since it was put on line.

1. 1. Contractual limitations on technical data

The site uses JavaScript technology.
The site cannot be held responsible for any material damage linked to the use of the site. In addition, the User undertakes to access the site using recent, virus-free equipment and with an up-to-date, latest-generation browser. The www.fire-safety.fr website is hosted by a service provider in the European Union (France) in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The aim is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure or if the Services generate traffic deemed to be abnormal.
The Publisher and the Host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular due to network congestion preventing access to the server.

1. 1. Intellectual property and counterfeiting

FIRE SAFETY is the owner of the intellectual property rights and holds the rights of use on all elements accessible on the website, notably texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of FIRE SAFETY.
Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

1. 1. Limitation of liability

As Editor of the www.fire-safety.fr website, FIRE SAFETY is responsible for the quality and accuracy of the Content it publishes.
The Editor cannot be held responsible for direct or indirect damage caused to the User’s equipment when accessing the website, and resulting either from the use of equipment that does not meet the specifications indicated in point 3, or from the appearance of a bug or incompatibility.
The Editor cannot be held responsible for indirect damage (e.g. loss of market or opportunity) resulting from use of the site. Interactive areas (possibility of asking questions in the contact area) are available to Users. The Editor reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular provisions relating to data protection. Where applicable, the Editor also reserves the right to hold the User civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

1. 1. Personal data management

The Customer and the User are informed of the regulations concerning marketing communications, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

6.1 Person responsible for the collection of personal data

For Personal Data collected as part of form validation and site browsing, the person responsible for processing Personal Data is: the President of SAS FIRE SAFETY
The legal representative of the www.fire-safety.fr site is the President of SAS FIRE SAFETY
As the person responsible for processing the data it collects, the Publisher undertakes to comply with the legal provisions in force. In particular, it is the Publisher’s responsibility to establish the purposes of its data processing operations, to provide its prospects and customers with complete information on the processing of their personal data, and to maintain a data processing register that is accurate. Whenever the Publisher processes Personal Data via the www.fire-safety.fr website, it takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which it is processed.

6.2 Type, processing and purpose of data collected

FIRE SAFETY may process some or all of the following data, some of which is essential for the proper functioning of the online services offered on the www.fire-safety.fr website:

• • Connection, browsing and site usage data
    Processing: to enable and/or improve site browsing, establish audience statistics, measure the return on investment
    of marketing acquisition campaigns.

• • Identity and/or personal data (title, first and last name, age, weight, description of a personal/professional situation or problem)

• • Processing: answer a question, provide a quote, book an appointment online, receive an emergency callback, etc.

• • Technical data on the hardware used for browsing, IP address, identifier and password (hashed) for connection to a secure area

• • Processing: secure communications with or from the site, prevent and combat computer fraud (spamming, hacking, etc.).

• • Contact data such as telephone and/or mobile numbers, e-mail address

• • Conduct loyalty marketing campaigns by e-mail or SMS.

• • Geographical data of the postal address type

• • Processing: Display a position, define an intervention zone or calculate a route between two locations.

• • Voice data (audio recordings)

• • Treatment: save a message on an answering machine in the event of absence or unavailability of a telephone line or switchboard, so that the person concerned can call back.

• • Financial data relating to quotations, orders and sales made via the site

• • Processing: to manage and ensure the traceability of services ordered by Users.

All data is kept for a maximum period of 12 months after collection or termination of the contractual relationship between the User and the Publisher.
FIRESAFETY does not market Personal Data, which is only used by necessity, with regard to the processing described above and occasionally, for global statistical analysis purposes.

6.3 Right of access, rectification and opposition

In accordance with current European regulations, users of the www.fire-safety.fr website have the following rights:

• • Right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data, right to block or delete Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited

• • Right to withdraw consent at any time (article 13-2c RGPD)

• • Right to limit the processing of Users’ data (Article 18 RGPD).

• • Right to object to the processing of Users’ data (Article 21 RGPD).

• • Right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)

• • The right to define what happens to Users’ data after their death, and to choose to whom the Publisher shall communicate (or not) their data to a third party designated by the Publisher.

As soon as the Publisher becomes aware of a User’s death, and in the absence of any instructions from the User, the Publisher undertakes to destroy the User’s data, unless its retention is necessary for evidential purposes or to comply with a legal obligation.
If the User wishes to know how the Publisher uses his/her Personal Data, ask to rectify them or object to their processing, he/she may contact the Data Protection Officer (DPO) in writing at the following address: FIRE SAFETY , 1 rue Ramon Castell rossello, 66330 CABESTANY
In his letter, the User must indicate the Personal Data he wishes to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed by law, in particular as regards the retention or archiving of documents. Finally, Users may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

6.4 Non-disclosure of personal data

The Publisher refrains from processing, hosting or transferring Information collected on its Customers to a country outside the European Union or recognized as “non-adequate” by the European Commission without informing the Customer in advance. For all that, it remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
The Publisher undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if the Publisher becomes aware of an incident affecting the integrity or confidentiality of the Customer’s Information, it shall inform the Customer as soon as possible and inform the Customer of the corrective measures taken. Furthermore, the site does not collect any “sensitive data”.
The User’s Personal Data may be processed by the Publisher’s subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main people likely to have access to the data of the Users of the www.fire-safety.fr site are mainly the people attached to the management, administrative and sales departments.

Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. The Publisher cannot, therefore, guarantee absolute security. If the Publisher becomes aware of a breach of security, it will notify the Users concerned so that they can take appropriate action. Incident notification procedures take account of legal obligations, whether at national or European level. The Publisher undertakes to keep customers fully informed of all matters relating to the security of their data, and to provide them with all the necessary information to help them meet their own regulatory reporting obligations.
The User’s personal data will not be published without the User’s knowledge, nor exchanged, transferred, assigned or sold on any medium whatsoever. Only the assumption of the purchase of the site www.fire-safety.fr and its rights would allow the transmission of the said information to the possible purchaser who would be, in turn, held of the same obligation of conservation and modification of the data with respect to the User of the site.

Security

To ensure the security and confidentiality of Personal Data, the Editor and the site host use networks secured by standard devices such as firewalls, pseudonymization, encryption and password protection.
When processing Personal Data, FIRE SAFETY takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction.

1. 1. Hypertext links, cookies and Internet tags

www.fire-safety.fr may contain a number of links. The site points to other sites. However, the Editor is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.

8.1. « COOKIES »

A “Cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (computer, tablet, cell phone).
This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.
The Publisher may process information concerning the User’s visit to the site, such as the pages consulted and searches carried out. This information is used to improve the content of the site and the User’s browsing experience.
As Cookies facilitate browsing and/or the provision of services offered by the site, the User may configure his or her browser to allow him or her to decide whether or not to accept them, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or depending on the sender. The User may also configure his or her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be saved in the User’s terminal. The Publisher hereby informs the User that, in this case, not all the functionalities of his/her browser software may be available.
If the User refuses to accept Cookies on his/her terminal or browser, or if the User deletes Cookies stored on his/her terminal or browser, the User is informed that his/her browsing and experience on the site may be limited. This may also be the case when the site or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, the Editor declines all responsibility for any consequences linked to the degraded operation of the site and any services offered, resulting either from the User’s refusal to accept Cookies, or from the site’s inability to save or consult the Cookies required for their operation due to the User’s choice. To manage Cookies and User choices, the configuration of each browser is different. This is described in the browser’s help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.
At any time, the User may choose to express and modify his or her wishes with regard to Cookies. The Publisher may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks such as Facebook, Twitter, LinkedIn and Google Plus on the site, and if the User accepts the deposit of Cookies by continuing his/her navigation on the site or mobile application of these same networks, then the latter may also deposit Cookies on his/her terminal.
These types of Cookies are only deposited with prior consent, in particular by continuing to browse the site or mobile application. You can withdraw your consent at any time to prevent Cookies from being deposited subsequently.
www.fire-safety.fr uses Google Analytics, a web analytics service provided by Google Inc. (“Google”).
Google Analytics uses “cookies” to help the website and its publisher analyze how users use the site and the website’s audience in relation to the devices they use.
The information generated by cookies about website use (including visitors’ IP addresses) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing other services relating primarily to internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf, including in particular the website operator. Google will not associate the IP addresses collected with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. However, such deactivation may prevent the use of certain functions of the site.
By browsing the site, the User expressly consents to the processing of data about him/her by Google in the manner and for the purposes set out above.
How do I disable/delete cookies?

• • Instructions for Chrome Chrome (https://support.google.com/accounts/answer/61416?hl=fr)

• • Firefox instructions (https://support.mozilla.org/fr/kb/activer-desactiver-cookies)

• • Instructions for Internet Explorer / Edge (https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies)

• • Safari (Mac) instructions (https://support.apple.com/kb/PH21411?locale=fr_FR)

Other browsers: please refer to the online help of the browser in question.

8.2. BALISES (“TAGS”) INTERNET

The www.fire-safety.fr website may occasionally use web beacons (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist web analytics partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These beacons are placed both in the online advertisements enabling users to access the site, and on the various pages of the site.
This technology makes it possible to evaluate Internet users’ responses to the site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this site by the User.
The external service provider may collect information on Users of the site and other external sites through these tags, compile reports on site activity, and provide other services relating to the use of the site and the Internet in general.

1. 1. Applicable law and jurisdiction

Any dispute relating to the use of the site is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Perpignan.